Terms of service.

01 · Who these terms are with

These terms are an agreement between you (and, where you accept on behalf of an organisation, that organisation) and AGI Automation LLC, a United States limited liability company. They incorporate the acceptable use policy, the privacy policy, and, where AGI processes personal data on your behalf, the data processing addendum.

02 · Eligibility and age

You must be at least 18 years old and able to form a binding contract to open an account in your own name. Users aged 13 to 17 may use AGI only through an account opened and supervised by a parent, guardian or their school, who accepts these terms on their behalf and is responsible for their use. AGI is not offered to children under 13, and in jurisdictions setting a higher digital-consent age, including the European Union and the United Kingdom, where it may be 16, and India, where processing children’s data requires verifiable parental consent, that higher threshold applies instead.

If you accept these terms for an organisation, you represent that you are authorised to bind it. You must not use AGI if you are barred from doing so under the laws of your country or the United States.

03 · Licence

AGI Automation LLC grants you a non-exclusive, non-transferable, revocable licence to install and use AGI on devices you own or control, and to access the hosted service, subject to these terms. The software and the service are proprietary; you may not redistribute, sublicense, decompile, or reverse-engineer them except as applicable law expressly permits. All rights not granted are reserved.

04 · Your account

You are responsible for keeping your account credentials and your master password secure, and for the activity that occurs through your account. We cannot recover the master password used to encrypt your local key vault. See the BYOK posture. Tell us promptly if you believe your account has been compromised.

05 · Your content, and what we may do with it

You own your content. Prompts, files, projects, code and other material you submit remain yours, as does the output generated for you, to the extent it is capable of ownership. You grant AGI Automation LLC a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display and process that content solely to operate the service for you, including transmitting prompt content to the model provider serving the model you select. That licence ends when the content is deleted, subject to the deletion mechanics in section 12.

We do not train AGI-owned models on your content. You are responsible for having the rights to what you submit and for not submitting content you are contractually or legally barred from disclosing.

Managed Cloud providers. To provide inference, we send prompts and attached content to the provider serving the model you select and receive its response; for routed models, the request passes through OpenRouter. Those third parties handle that content under their applicable terms and data-use policies. Our statement that AGI does not train AGI-owned models is not a promise about a third party’s handling. The current provider list is published at /subprocessors.

Feedback. If you send us suggestions or feedback, we may use them without restriction or obligation to you. You are not required to send feedback.

06 · Managed Cloud is in public alpha

AGI Managed Cloud is offered as a public alpha. It is open by default, but it may change, break, lose features, or be discontinued, and capacity and model availability may vary. No service level agreement applies to it during alpha; the targets published at /sla are stated intentions for general availability, not commitments you can enforce today. Do not build a production dependency on Managed Cloud without accepting that. Local and BYOK modes run on your own device and your own provider account respectively, and are not affected by this section.

07 · Acceptable use

AGI can execute code, act on accounts you connect, and run unattended on a schedule. The acceptable use policy sets out what you must not do with those capabilities, what your obligations are when the agent acts on your behalf, and what we do about violations. It is part of these terms and breaching it is a breach of this agreement.

08 · AI output: no reliance

AGI produces output using machine-learning models. That output can be inaccurate, incomplete, outdated, or entirely fabricated, including code, citations, figures, and statements about the world. It is not professional advice. Do not rely on it for legal, medical, financial, safety-critical, or other consequential decisions without independent verification by a qualified human. Similar prompts may produce different output for different users, and output is not guaranteed to be unique to you. You are responsible for reviewing output before you act on it or ship it.

09 · Third-party services and connectors

When you connect a third-party account, you authorise AGI to act with the permissions you grant. Your use of that third party remains governed by your agreement with them, and they may suspend or revoke your access independently of us. We are not responsible for a third-party service’s availability, accuracy, security, or changes to its interfaces.

BYOK. When you bring your own API key for a provider such as Anthropic, OpenAI or Google, your use of that provider is governed by their terms, not ours. Provider billing and data handling are between you and them; AGI does not process those payments and does not sit in the request path.

10 · Payment, taxes, and auto-renewal

Paid subscriptions are billed in advance through Stripe, our payment processor, or the applicable app store, at the price and billing period shown at /pricing or in your order form when you subscribe. Auto-renewal: subscriptions renew automatically at the end of each billing period until you cancel. Cancelling stops the next renewal; access continues through the period you have paid for, and the current period is not automatically refunded. Refund terms are at /refund-policy.

Prices exclude taxes unless stated otherwise; you are responsible for applicable sales, use, VAT, GST and similar taxes, excluding taxes on our income. We may change pricing with 30 days’ notice posted on /pricing and /changelog; an existing annual subscription keeps its price through the end of its current term. Purchases made through an app store are also subject to that store’s terms, and refunds for them are handled by the store.

11 · Suspension

We may suspend or restrict your access where you breach the acceptable use policy, where payment fails and is not cured, where we are legally required to, or where continued access presents a security risk to other customers or to the service. We give notice where it is reasonable to do so, and we act with the narrowest measure that addresses the problem. Suspended accounts may appeal: the route is in section 05 of the acceptable use policy.

12 · Termination and what happens to your data

You may terminate at any time by cancelling your subscription and deleting your account. We may terminate for material breach of these terms, with notice where reasonable.

You can export your data at any time while your account is active. An account deletion request schedules permanent erasure 24 hours later; a daily job then removes your user-scoped records and stored files and deletes your identity at our authentication provider. No confirmation email is sent, because the product has no account-lifecycle mailing path, but cancellation is self-serve: sign back in and cancel from Settings > Account any time within the 24-hour window. Sections that by their nature survive (licence restrictions, your content representations, intellectual property, disclaimers, limitation of liability, indemnification, governing law and disputes) survive termination.

13 · Export control and sanctions

You must comply with United States export control and economic sanctions laws. You may not use AGI, or permit anyone to use it, if you are located in an embargoed territory, are a person on a restricted-party list, or would be exporting the software or service to such a territory or person. You must not use AGI in connection with any prohibited end use, including weapons of mass destruction.

14 · Intellectual property complaints

If you believe content on our service infringes your copyright or other intellectual property rights, email contact@agiworkforce.com with the subject line “IP complaint”. Include identification of the work, the material you say infringes it and where it is, your contact details, a statement of good-faith belief that the use is unauthorised, a statement that your notice is accurate and that you are authorised to act, and your signature. We respond to complete notices, may remove the material, and may terminate repeat infringers. You may submit a counter-notice by the same route.

15 · Warranty disclaimer and limitation of liability

Warranty disclaimer: AGI IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE, TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not warrant that the service will be uninterrupted, secure, or error-free, or that output will be accurate.

Limitation of liability: to the fullest extent permitted by law, our aggregate liability arising out of or relating to these terms or your use of AGI is limited to the fees you paid us in the 12 months preceding the claim, or 100 USD, whichever is greater. We are not liable for loss of profits, revenue, data, goodwill, or for indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility. Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation; where your jurisdiction does not allow certain exclusions, they do not apply to you.

16 · Indemnification

You agree to indemnify, defend, and hold harmless AGI Automation LLC, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from (a) your use or misuse of AGI, (b) content you submit through the service, (c) your violation of these terms, the acceptable use policy, or applicable law, or (d) your infringement of any third-party right. We may assume the exclusive defence of any matter for which you owe us indemnification, and you will cooperate with it.

17 · Governing law, arbitration, and disputes

These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles, except that the data processing addendum may select a different governing law for cross-border transfer obligations, and that selection prevails for those obligations.

Arbitration: any dispute arising out of or relating to these terms or your use of AGI will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Travis County, Texas. You waive any right to a jury trial or to participate in a class action. You may opt out of arbitration within 30 days of first accepting these terms by emailing contact@agiworkforce.com with the subject line “Arbitration opt-out”; opting out does not affect any other part of these terms. If arbitration is unavailable or the waiver is held unenforceable, disputes will be resolved in the state or federal courts located in Travis County, Texas, and both parties consent to that jurisdiction. Nothing prevents either party from seeking injunctive relief for infringement or misuse of intellectual property, or from bringing an individual claim in small-claims court.

18 · General

19 · Data protection

Our processing of personal data is governed by the privacy policy, which forms part of these terms. Where you contract with us as a business customer and we process personal data on your behalf, the DPA applies and prevails over these terms on data protection matters.

20 · Contact

AGI Automation LLC, c/o registered agent, 5900 Balcones Drive STE 100, Austin, TX 78731, USA. Email contact@agiworkforce.com with any question about these terms.