Support
We readevery email.
Email is the canonical channel today, for everyone. Hosted tiers are still waitlist-only, so we don't publish response-time promises for plans nobody can buy yet. What is planned is labeled as planned.
By tier
What you can count on, by tier.
One honest table. The free paths get a human on email today; commitments for paid tiers arrive with the tiers themselves.
| Tier | Status | Channel | What to expect |
|---|---|---|---|
| Local · BYOK | Available now | Email · contact@agiworkforce.com | Best-effort reply from a human |
| Hobby · Pro · Max | Waitlist, not yet sold | Priority email, planned | Response targets publish when these tiers go on sale |
| Enterprise | In scoping | Named contact, planned | SLA defined per contract during scoping |
Bugs & incidents
Found something broken?
Tell us what you did, what you expected, and what happened instead. Screenshots and exact error text make fixes faster. For service-wide issues, check the status page first.