Service level agreement
Version history.
Every dated version of the service level agreement, newest first, with what changed in each and whether this site published it before a later version replaced it.
Versions
- 2026-10-08Corrects two statements. One of the sixteen service domains has no measurement yet, where the page said three of fourteen. Alerts go by email to an on-call rotation when one is configured and otherwise to a single monitored mailbox; there is still no round-the-clock coverage. No commitment, credit or exclusion changed. The date is now labelled Last updated, not Reviewed. Current version
- 2026-09-04The earliest recorded version. This version applied until the version dated 2026-10-08 replaced it on this site. Read this version
A version’s date is the day its text was settled, which can be earlier than the day this site published it. Earlier versions are shown for reference only; the current version is the one that applies.