Government and law-enforcement requests.

Who this page is for.

This page covers requests from law enforcement and government agencies for data about people who use AGI. If you want a copy of your own data, you do not need legal process: use the export in Settings, or the data rights page.

AGI Automation LLC is a United States limited liability company. Our hosting is in the United States, and United States law governs what we may disclose and when.

What we require.

We require a subpoena, a court order, or a search warrant, issued under United States federal or state law, that compels AGI Automation LLC to produce the records. An informal request, a letter, or a request to a support channel is not legal process, and we do not disclose account data in answer to one.

Content needs a warrant. For the content of conversations, files, and anything else a person wrote, uploaded, or generated, we require a search warrant or its equivalent. A subpoena on its own is not enough for content.

• Who is askingThe agency, and the name, title, and official email address of the officer who is authorised to make the request.
• Which accountThe email address on the account, or its User ID. A display name or a description of a person is not enough for us to find one account and no other.
• Which recordsThe categories of records sought, stated specifically.
• Which periodThe dates the request covers.
• By whenThe date a response is due, if the document does not already say.

We read every request before we answer it. We check that it is valid and that it reaches us lawfully. Where a request is vague, or asks for more than the matter needs, we ask for it to be narrowed or we object. We produce only the records the process names. This is the same commitment as section 04 of the privacy policy: a disclosure compelled by valid legal process is narrowed to the minimum required.

Requests from outside the United States.

A government outside the United States should use a mutual legal assistance treaty, an agreement made under the United States CLOUD Act, or letters rogatory, so that the request reaches us as United States legal process. We answer a request made to us directly by a government outside the United States only where a law that binds us requires it.

Emergencies.

We may disclose data without legal process when we believe in good faith that there is an emergency involving danger of death or serious physical injury to a person, and that the data is needed to prevent it. We decide each request on its own facts, and we may ask for legal process afterwards.

• The emergencyWhat is happening, and who is at risk of death or serious physical injury.
• Why nowWhy there is no time to obtain and serve legal process.
• What is neededThe account, the records, and the period, and how those records would help prevent the harm.
• Who is askingYour name, title, agency, and a telephone number, sent from an official address.

Send it to contact@agiworkforce.com with the subject “Emergency disclosure request”. This mailbox is not covered around the clock. We do not claim 24/7 coverage anywhere on this site, and an emergency request is read when a person next reads the mailbox. If someone is in immediate danger, do not wait for us.

Preservation requests.

We act on a valid request to preserve an account’s records while legal process is obtained. Send it the same way as legal process, with the same account details.

What we can and cannot hold. Data that belongs to a workspace can be placed under a legal hold. A hold stops scheduled deletion and stops account erasure for the people it covers. We have not built a tool that places a hold on a personal account outside a workspace, so preserving one is a manual step. Data that a person has deleted and that our deletion job has already removed cannot be brought back. The retention periods are in section 05 of the privacy policy.

Telling the account holder.

We tell the account holder before we disclose their data, by email to the address on the account, unless a law or a court order forbids it. We may also hold notice back in an emergency, where notice could put a person in danger, where a child is at risk, or where the account appears to have been taken over by someone else. Where notice was forbidden, we give it once the restriction ends.

Workspace data. Where the records belong to a workspace, we ask the agency to go to the organisation that runs the workspace first, unless the law or the circumstances rule that out.

What we hold.

We can only produce what we hold. The privacy policy lists what is collected in each mode and how long each kind of record is kept. The web app runs on Managed Cloud, which is the mode where we hold conversations, files, and settings. Work done in Local mode goes to a model on the person’s own device, and nothing about that request reaches us. A request made with the person’s own provider key goes from their client to that provider, and we are not in that request path. We hold neither.

Where to send legal process.

Serve legal process on our registered agent: AGI Automation LLC, c/o registered agent, 5900 Balcones Drive STE 100, Austin, TX 78731, USA. That is the registered agent’s address, not an office of ours. Civil legal process goes to the same address.

You may also email a copy to contact@agiworkforce.com with the subject “Legal process”, from an official government address. An emailed copy lets us start work sooner. Receiving a copy by email does not waive any objection we may have, including to service or to jurisdiction.

Transparency report.

No transparency report has been published yet. The first will cover the period from 8 October 2026, the public launch date, and will also count any request received before that date. It will count the requests we received and how many led to a disclosure. We are not attaching a publication date, because a date we cannot keep would be worse than saying so.

Some United States national security requests come with a legal bar on saying they exist. The report will say as much about those as the law allows.